Troubleshooting
Chats stuck in a pending state
Chats sitting in a pending state that never resolves โ or an "Extension bridge timeout" error โ usually means the extension lost its connection to LinkedIn. Try this first.
- Open your browser's Extensions page (
chrome://extensions,edge://extensions, orbrave://extensions) in the same browser profile where Kondo is failing - Toggle Kondo off, wait 10 seconds, then toggle it back on
- Refresh your inbox tab
If it keeps coming back, you may have two Kondo extensions installed. See Remove a duplicate Kondo extension.
Still stuck? Contact us.