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Troubleshooting
TroubleshootingVoice notes, video, or media uploads won't sendChats stuck in a pending stateRemove a duplicate Kondo extensionSales Navigator chats not loading
Troubleshooting

Sales Navigator chats not loading

Chats showing a shimmer skeleton (the grey placeholder rows) instead of a spinner? The session just needs reconnecting.

Open Sales Navigator in the same browser where you use Kondo, and they'll load.

Chats showing a shimmer skeleton instead of loading

Still stuck? Contact us.

Remove a duplicate Kondo extension

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