You’ve carefully crafted a targeted outreach campaign in Sales Navigator. You send your InMails and wait. Meanwhile, your regular LinkedIn inbox is buzzing with connection requests and network chatter. As you frantically switch between tabs, you realize with horror that you missed a hot lead's response from three days ago because it was buried in the "other" inbox.

Sound familiar? You aren't alone.

The constant back-and-forth between LinkedIn and Sales Navigator isn't just annoying—it’s actively costing you opportunities.

That ends today.

We are excited to announce the launch of Kondo’s Unified Inbox, a feature designed to merge your Sales Navigator inbox with your regular LinkedIn inbox for a truly seamless messaging experience.

The Problem: The Cost of Fragmented Messaging

LinkedIn intentionally separates these inboxes to distinguish targeted sales outreach from general networking. While the logic exists, the execution often leads to "cognitive overhead"—the mental tax paid when constantly wondering, "Did they respond to my InMail or my connection request?"

According to LinkedIn's complex routing rules, messages can land in either inbox depending on how the conversation started. This confusion leads to:

• Wasted Time: Professionals lose nearly 40% of productive time to communication tasks; adding a second inbox doubles the context switching.

• Missed Opportunities: Hot leads slip through the cracks while you are busy managing a different tab.

• Subscription Anxiety: Fear of losing access to conversation history if a Sales Navigator subscription lapses.

The Solution: A Single Source of Truth

Kondo, often described as "Superhuman for LinkedIn," now eliminates the need to monitor two separate inboxes.

With the new Sales Navigator integration (available on the Business Plan), your Sales Navigator messages automatically sync and appear alongside your regular LinkedIn messages in a single, unified view.

"Sales Navigator has a completely separate inbox, forcing sales professionals to constantly check multiple places for replies. This fragmented experience ends today for Kondo users. Our unified inbox brings everything together."
— Mitchell Tan, CEO and Co-founder of Kondo

How to Activate Your Unified Inbox

If you are a Kondo Business plan subscriber, setting this up takes seconds:

1. Refresh Kondo: Ensure you are running the latest version of the app.

2. Open Sales Navigator: Navigate to your Sales Navigator inbox on LinkedIn and open it at least once. This establishes the connection.

3. Return to Kondo: Your Sales Navigator messages will now appear in your main feed.

Pro Tip: Want to focus? You can toggle the visibility of Sales Navigator messages on and off. Just use the command palette (Cmd + K or Ctrl + K), type "Sales Nav", and hit Enter.

Beyond Unification: Supercharge Your Workflow

Merging your inboxes is just the first step. Once your messages are centralized, you can apply Kondo’s productivity suite to manage your Sales Navigator leads with the same speed as your regular network.

1. Achieve Inbox Zero

Treat your inbox as a processing station, not a storage facility. Use the E shortcut to archive conversations you’ve dealt with, clearing the clutter instantly.

2. Never Drop a Lead with Reminders

One of the biggest risks in sales is forgetting to follow up. With Kondo, simply press H to set a reminder. The message will disappear and reappear at the top of your inbox at the exact time you need to follow up—whether that's tomorrow or next Tuesday.

3. Organize with Labels

Create virtual "split inboxes" by labeling your conversations. Use the L shortcut to tag a message as "Hot Lead," "Prospect," or "Client." This allows you to filter your view and focus only on high-priority Sales Navigator conversations when it's crunch time.

4. Sync to Your CRM

Stop manually copying and pasting data. With Kondo’s Business Tier, you can integrate your unified inbox with HubSpot, Salesforce, or Notion. This creates a single source of truth for all prospect communications, regardless of which LinkedIn platform they originated from.

What Users Are Saying

Early adopters of the Unified Inbox are already seeing massive gains, saving an average of 5+ hours weekly and booking 30% more meetings.

• "If Kondo went away, I would genuinely be sad. The platform has transformed how I manage professional communications." — Gaurav Vohra, Head of Growth at Superhuman

• "Kondo is exactly what I knew I needed since day one on the platform. Conversations are way easier to manage and I feel less anxiety opening my inbox." — Morgan Ingram, Founder of AMP Creative

Stop Switching, Start Converting

The separation of LinkedIn and Sales Navigator inboxes creates friction that slows down your sales cycle. By unifying your inboxes with Kondo, you ensure 100% visibility, speed up response times, and never miss a deal-breaking message again.

Ready to combine your Sales Navigator inbox with your regular LinkedIn inbox?

Get started with Kondo today.